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Step 1

Hit the contact us button. Tell us a bit about your company and what you need help with. We'll send you a link to schedule a meeting with a member of our team to explore if we're the right fit for each other.

Step 2

In our introductory call, we'll ask you a few more questions to learn about your business and what you're looking for. Based on your needs, we'll show you which of our services may be the best fit starting at just $9.95/hr.

Step 3

Once we're confident that we're the right fit for your needs, we will send over our proposal. Along with the proposal, we will send you a cost savings calculator to help you visualize how much you will save by partnering with us compared to hiring internally.

Step 4

Congratulations! You've taken a big step in growing your business and will undergo the onboarding process with us. As a part of onboarding, you will receive our detailed onboarding questionnaire and two onboarding calls to kick things off: setting up systems and meeting your team lead.

Our Approach

What to expect when you work with us

24 hours per day. 365 days per year. Doesn't matter if it's a Sunday evening or a holiday.

  • Booking requests, general inquiries, check-in & out info, guest messages

  • Vendor Management & Hiring: cleaners, pool, hot tub, landscaping, garbage

  • Maintenance & Supplies: damage claims, wear + tear & consumable supply restocking

  • Listing & pricing optimization

  • OTA Management: Airbnb, VRBO, Booking.com

  • Acquiring new clients and growing your business

Being a short-term rental property manager is time consuming.

An image showing a busy short-term rental property manager working on the computer.

​Let us be your best employee.

  • Guaranteed 24/7 guest support. 365 days/year. We don't take time off and will never quit unexpectedly.

  • We cost 70% less than hiring internally - no benefits required, no holiday pay needed, no training, no creating job postings and interviewing candidates.

  • 750+ properties managed, 95% messages responded within 10 minutes, multilingual, average communication rating of 4.8 on Airbnb.

  • Our expert short-term rental specialists will guide you through establishing SOP's, systems setup and suggest operational improvements.

  • Partner with us and avoid the expensive hiring and training process.

That's where we come in.

An image showing the desk of a short-term rental property manager who has hired employees to help

24/7 Support for your portfolio at just $9.95/hr

Let our short-term rental experts take over all of your guest communication & operational tasks for 70% less than hiring internally.

Contact Us: 1-877-395-8779

© 2023 by Valcove 

All of these operational tasks limit your ability to grow your business.

Your short-term rental property management company has hit a wall. Nearly all of your time is taken up with operational tasks such as guest messaging or cleaner management and you have no time to grow your business - let alone invest time into your personal life.

 

You've likely found yourself wondering how you can get a break from your phone and are searching for solutions such as "24/7 Guest Support", "How to hire a property management assistant", "Offshore short-term rental specialists", "Hiring internally vs outsourcing to a VA", "Using a messaging bot vs hiring an assistant". We've been in your shoes before and at one time searched for the exact same things.

Once you've made the decision to grow your property management team and bring in people to help, you face a whole new host of challenges such as an expensive hiring process, benefits + holiday pay, training, creating new standard operating procedures and systems. This is all going to take up more of your precious time. After all that, what if your new employee quits unexpectedly, falls sick, or goes on holidays? How many employees will you actually need to offer 24/7 support to your guests and distinguish yourselves from other short-term rental property managers? It can be overwhelming.

How can you do all this and still scale?

An image showing the desk of a short-term rental property manager
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